Air, Freight News

Airfreight: could do better

[ April 3, 2014   //   ]

The vast majority of air cargo users claim that air cargo services fail to meet the requirements and expectations of their customers, says the European Shippers’ Council (ESC). Companies feel that their voice is not being heard by the air freight industry.

To address the problem, the ESC has produced a white paper entitled ‘Airfreight 2020 and beyond’ to highlight to the air cargo industry the wishes of cargo owners and to start a dialogue on how to improve things.

Back in 1995 the ESC published a similar white paper, entitled ‘Airfreight 2000 and Beyond’ but not much has changed in the air cargo industry over past 20 years, concludes the ESC and the new document aims to reopen the discussion.

Shippers want more reliable, transparent and door-to-door seamless logistic solutions, says ESC. The industry and the shipper community should work together to achieve a standard goal for airfreight security or more efficient regimes on trade facilitation.

Shippers also want a paperless chain from consignor to consignee and are ready to participate in pilots that enable paperless trade. In keeping with this sentiment, the new white paper is only being made available in electronic form.