Air, Feature, Freight News

Brussels signs up to TIACA quality tool

[ March 11, 2019   //   ]

Brussels has become the latest and first European airport to sign up to The International Air Cargo Association (TIACA)’s Cargo Service Quality (CSQ) online tool. It covers every aspect of air cargo processing, including physical and document handling, technology, facilities, regulators, and general airport infrastructure, amongst other variables. Assessment is by forwarders who rate handlers at the participating airport through a comprehensive questionnaire.
CSQ launched last month after a successful pilot scheme involving 179 freight forwarders and 18 cargo terminal operators around the world, including air ports in India, Indonesia, Hong Kong and Singapore.
Kenya Airports Authority has also pledged to fully adopt CSQ by mid-2019 at all its airports, which will be the first nationwide implementation of the assessment tool.