Freight News, Air

Cargolux and Panalpina win quality competition

[ December 13, 2018   //   ]

Cargolux and Panalpina have won the first stage of Cargo iQ’s ‘Q Rally’ competition for their work to boost data quality and performance at Luxembourg Airport
The initiative by the Cargo iQ initiative challenges members to work together to collect data to improve quality in the industry and to create tangible benefits for their organizations.
Cargolux and Panalpina, two of 14 members taking part in the first challenge, identified that Ready for Carriage (RCS) notifications were being sent before Freight Waybill transmissions were received at Luxembourg.
By ensuring RCS notifications were correct, the Cargolux and Panalpina team was able to improve the quality rating at Luxembourg Airport from 69% to 94% in just six months, beating the target that they set for themselves by nine percentage points.
Panalpina is now working with Cargolux to trigger Freight Status Updates in a timely manner.

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