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DHL is dreaming of an e-Christmas

[ October 26, 2020   //   ]

DHL Express is expecting unprecedented online shopping and shipping volumes this Christmas. With growing numbers of merchants selling globally and online coupled with the uncertainty created by the Covid pandemic, consumers are shifting their shopping activities to the online world like never before. This will apply to ‘Black Friday’ and ‘Cyber Monday’ as well as to the whole Christmas shopping season and DHL Express is expecting an all-time high in e-commerce trade around the globe.

It has already seen 35% e-commerce volume growth in 2020 but believes that this will increase to over 50% compared to last year’s peak season.

Michiel Greeven, executive vice-president of global sales at DHL Express says: “Covid-19 and its impacts such as curfews or distancing led to massive changes in the retail sector all over the world. The buying behaviour of consumers, but also B2B Buyers, changed significantly and shifted more and more into the online world. From an e-commerce perspective some might even say that Covid-19 brought 2030 to 2020, with online shopping and the necessary shipping as the new normal.”

To prepare, DHL Express has hired more than 10,000 new employees around the world. It has also operated many extra cargo to compensate for the grounding of passenger aircraft

It has already put four new B777F freighter aircraft into operation with two more expected in the next month, giving the ability to carry out 3,000 additional intercontinental flights per year.

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