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Dutch flag carrier wins top Cargo 2000 award

[ June 8, 2012   //   ]

KLM Cargo has been awarded Platinum status under the IATA Cargo 2000  Quality initiative.

It acknowledges KLM’s leading role in applying the ‘C2K’ quality philosophy and standards throughout its operations and is only awarded to very few of the 80 members of Cargo 2000 although its partner Air France Cargo has obtained gold status and has started a program to upgrade towards platinum level. Martinair Cargo has recently joined Cargo 2000 and has already received silver status, very soon after joining.

Mattijs ten Brink, SVP Sales & Distribution for AF-KL Cargo and Martinair Cargo,said: “With Cargo 2000 we aim to achieve the implementation of a transparent quality management system throughout the global air cargo industry. A uniform way to measure and communicate if shipments are delivered as promised to customers.. With Cargo 2000 members representing 80% of the worldwide international Air Waybills in the air cargo market, we have a need and a responsibility to lead by example.”

Pierre-Olivier Bandet, SVP Marketing, Revenue Management and Network for AF-KL Cargo and Martinair Cargo adds: “Throughout our group we have launched further Quality improvement initiatives, for the three airlines and across all departments involved, from booking, to revenue management, to freight handling and repair. We obviously extend our dialogue to customers and our handling partners, in order to improve Quality throughout the entire supply chain. Our recently launched tracking App is a good example of this. It shows how we provide full transparency conform the cargo 2000 milestones.”

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