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Europa Invests in its people to tackle skills shortage

[ October 30, 2023   //   ]

Europa Road, the road freight division of Europa Worldwide Group says it is refining its training, promoting from within and boosting the engagement and skillset of its team in order to deal with the challenge of obtaining expert staff.

According to data analytics firm Raconteur, UK supply chains are at risk from a major skills shortage.

General manager for domestic transport at Europa Road, Malcolm Castle, comments, “Our team are given excellent professional development opportunities, resulting in a record number of highly skilled individuals. The significant changes we’ve made have already resulted in much greater team retention.

“We have upskilled several individuals across our domestic transport team, this includes five Class Two drivers to Class One entitlement and certified several additional Accord Dangereux Routier (ADR) drivers.”

Europa Road has also refined its staff engagement policies, appointing driver representatives, responsible for delivering feedback from the team in regular one-to-one sessions with senior management.

It’s also been a big year for promotions including transport manager Sarah Elliott, road domestic transport supervisor Cheri Folkes, fleet desk manager Pamela Roberts, and compliance clerk and driver assessor Paul Gallagher.

Europa says it has seen huge progression, particularly amongst its female managers.

Malcolm Castle continues: “Listening and adapting to the changing needs of your employees is vital to retention and is something we do very well. We are constantly developing in-house programs to train our team and we offer flexibility where possible to foster a dynamic working culture. Europa Road goes above and beyond for its team, it’s this that drives innovation in this industry.”

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