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Felixstowe hit by IT woes

[ June 22, 2018   //   ]

Shipping lines and freight forwarders are reporting continued disruption at the Port of Felixstowe after teething problems hit a new terminal operating system.

MSC said it was carrying out a diversion plan to minimise the impact on customers, while Cosco said it was divert vessels and cancelling calls in the Suffolk port.

Freight forwarder Woodland said on 19 June that problems at the port were also ongoing “with little improvement and continued issues”. These included long queues at the customer service desks and delays of 3-4 hours for hauliers.

It added that, with traffic building up, collections would be affected for the rest of the week.

There were also issues on the rail link, including train failures.

 

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