Air, Freight News, IT

Heathrow handlers offer automatic updates

[ September 13, 2019   //   ]

Two users of AIS (Advance Information System) – the new CCS-UK module that helps speed up deliveries and collections of air cargo at Heathrow Airport – have produced a system enhancement that sends automatic status updates to airfreight forwarders and hauliers.

Handling agents dnata and ASC can now provide agents and hauliers delivering or collecting cargo with regular updates direct into their systems, or via the AIS portal. Updates are triggered when the cargo is processed  within the transit shed and they are sent when the truck driver reports to the handling agent’s reception, when the vehicle is positioned on the dock, when off-loading or loading commences and finishes, and when the vehicle departs the transit shed.

While occasional users can access the updates via the AIS portal, regular users are encouraged to undertake a simple modification that integrates the AIS module into their own management system. This means updates appear on-screen, and are added to the cargo record in their system.

Jason Breakwell, Commercial Director of major intra-European airfreight haulier Wallenborn, which makes frequent deliveries of cargo to all the Heathrow Airport transit sheds, said: “The automatic updates provided by AIS are immensely helpful in planning our complex operations. They are yet another reason why all transit shed operators at Heathrow, and all agents and hauliers sending trucks to the terminal, should start using AIS. It speeds up the whole process of collections and deliveries, and benefits the whole community.”

Chairman of the CCS-UK User Group, Steve Parker, added: “AIS is already making a significant difference to airport delivery and collection operations, enabling agents and hauliers to recover their vehicles much more quickly. We would urge more shed operators to adopt AIS: it’s a smarter way of working that will help reduce peak-time congestion. AIS can be a service differentiator: eventually, choice of carrier for a forwarder could be dictated by whether their handler uses AIS or not.”