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It’s child’s play for Torque

[ October 19, 2012   //   ]

Logistics specialist Torque is providing provide warehousing for the UK and European operations for two new US clients. Step2, head-quartered in Streetsboro, Ohio is the American market leading manufacturer of preschool and toddler toys. It has an administration centre in Bolton, Greater Manchester and a distribution centre in Wigan. Infantino, a sister brand to Step2, designs toys, carriers, play mats and baby-gyms for babies and toddlers.

Goods arrive in containers from the Far East and the US and products are sorted and stored in specific locations for each company ready to be sent out to major toy retailers such as Argos, Toys R Us, Amazon as well as smaller independents. Torque organises drop ship deliveries for Tesco and also fulfils all online orders placed directly on the Step2 website.

Torque also provides dispatch into Europe on pallets or by courier, the handling of outer carton labelling for individual stores plus the more complex re-labelling of inner cartons together with the management of all returns. The business is very seasonal so the operation has to be flexible enough to cope with the peaks and troughs of its business, especially leading up to Christmas.

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