Air, Express, Freight News

Lufthansa offers ‘999’ airfreight option

[ September 17, 2026   //   Chris Lewis ]

Lufthansa Cargo is offering an “Emergency” add-on service for highly critical shipments that require the highest transport priority and dedicated handling throughout the journey. The target market includes urgent spares, life-saving drugs and medical samples.

It is available at more than 200 stations worldwide. Customers benefit from the highest transport priority with this service and can book it at short notice, up to the Latest Acceptance Time (LAT). The maximum cargo capacity on the booked flight can be utilized.

Shipments are clearly identified and subject to enhance monitoring throughout the entire transport chain with additional dedicated monitoring is provided at the carrier’s Frankfurt, Munich and Vienna hubs. In Frankfurt, shipments are handled around the clock via the time:matters Courier Terminal in Cargo City North which has direct access to the apron and dedicated handling processes.

Dedicated customer service is available 24/7 in English and German.

The service also includes a money-back guarantee if the shipment is not available for collection within six hours.

Tags: lufthansa