Forwarding, Freight News, Sea

Satisfaction or your money back pledges Kuehne + Nagel

[ April 15, 2019   //   ]

Freight forwarder Kuehne + Nagel has launched KN Pledge, an online solution that offers guaranteed lead time, 100% money back guarantee, extended cargo liability, instant pricing, and carbon footprint offset for full container load (FCL) shipments. It covers all delivery combinations from port-to-port to door-to-door and, in the event that a delay becomes unavoidable, customers who have booked KN Pledge will not pay the freight charges.

The service promise also contains an extended cargo liability covering a wide range of causes or damage of up to $100,000 per container. Causes covered include amongst others fire, explosion, act of God and act of war.

Kuehne + Nagel also undertakes to offsets the carbon footprint of the transport on behalf of the customers via contributions to the development of four nature-based projects in Indonesia, Kenya and Peru.